Our consultation is free, confidential and available in many languages. Our team speaks German, English, Russian, Turkish, Bulgarian, Italian and French. We are able to provide interpreters for other languages.
You don’t have to tell us your real name.
Please make an appointment or come to our walk-in sessions:
Please note that our capacity during the drop-in sessions may vary depending on staffing levels and numbers of clients. We therefore can’t guarantee that all those seeking advice will be able to speak to an advisor.
Monday: 10:00 – 12:30
Wednesday: 13:00 – 16:30
Thursday: 10:00 – 12:30
Our address: Lehrter Straße 68, 10557 Berlin - by the Hauptbahnhof (central station).